cw44 Privacy Policy — Your Information Is Protected
This privacy policy fully describes how your personal information is collected, used, and protected on the cw44 platform.
Introduction and Overview
cw44 ("we", "us", or "platform") is a trusted online gaming service provider in Bangladesh. Protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") clearly explains what types of information we collect, why we collect it, and how your information is kept secure.
By using the cw44 website and services, you are considered to have given your consent to this privacy policy. We recommend that you read this policy in full and contact our support team if you have any questions.
This policy applies only to the cw44 website and services. We have no control over third-party websites or services and are not responsible for them.
Quick Summary
- Your information is protected with SSL encryption
- Information is never sold to third parties
- You have the right to control your own information
- Option to delete your account at any time
- 24/7 support team always ready
The Information We Collect
cw44 collects various types of information to manage your account, provide services, and ensure security. Below is a detailed description of this information:
1. Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- Password (stored in encrypted form)
2. Financial Information
Information required for processing transactions:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (if applicable)
- Deposit and withdrawal transaction history
- Transaction amount and time
All financial information is protected through SSL encryption.
3. Technical Information
Information collected automatically while using the website:
- IP address and device information
- Browser type and version
- Operating system
- Login time and location
- Cookie and session data
- Referral source
4. Gaming Activity Information
Information collected to improve your gaming experience:
- Game history and preferences
- Bet amount and results
- Bonus usage history
- Total session duration
- Responsible gaming limit settings
Purpose of Data Use
cw44 uses collected information only for specific and legitimate purposes. We never sell your information to third parties.
Data Sharing and Disclosure
cw44 never sells or rents your personal information to third parties. However, information may be shared in specific circumstances:
Payment Processing Partners
Only the information necessary to complete a transaction is shared with payment processors such as bKash, Nagad, Rocket, and Upay. These partners may not use your information for any other purpose.
Legal Obligations
We may be required to disclose information as part of a court order, government directive, or legal process. In such cases, we will always aim to provide only the minimum information required.
Technology and Infrastructure Service Providers
Trusted technology partners are engaged for server hosting, database management, and cybersecurity. All such partners operate under strict confidentiality agreements.
What Is Never Shared
- With marketing or advertising companies
- With other gaming operators
- With any third party without your consent
- Sold or exchanged for commercial purposes
Your Protection Guarantee
All data transfers are encrypted
Stored in protected data centres
Only authorised staff can view data
Penetration testing and security reviews
Cookie Policy
The cw44 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
Essential for the core functionality of the website. Maintains login sessions and security tokens.
Analytics Cookies
Used to understand website traffic and user behaviour. Used in service improvement.
Preference Cookies
Used to remember your language, theme, and other preference settings.
Security Cookies
Security cookies remain active to detect fraud and prevent unauthorised access.
Cookie Controls
You can disable cookies by going to your browser settings. However, please note that disabling essential cookies may affect certain key features of the website, such as logging in or completing a payment.
Your Privacy Rights
cw44 believes you should have full control over your own information. We therefore provide you with the following rights:
Right to Access
You can request at any time to find out what information we hold about you. A complete set of information will be provided within a reasonable time of receiving the request.
Right to Rectification
If any of your information is incorrect or out of date, you can request that it be corrected or updated. This can be done through account settings or via the support team.
Right to Erasure
In certain circumstances you can request that your account and associated information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
Right to Object to Processing
You can object at any time to your information being used for marketing communications or personalised advertising. This request will be acted on immediately.
Right to Data Portability
You can request to download your account information in a structured, machine-readable format. This service is available through our support team.
Right to Restrict Processing
In some circumstances you can request that the processing of your information be temporarily restricted. The request will be reviewed and appropriate action taken.
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us. Our support team is ready to respond to your request 24 hours a day, 7 days a week. Contact us by email: [email protected] — requests will be responded to within a reasonable time of receipt.
Data Retention Period
cw44 retains your information only for as long as necessary. Different retention policies apply to different types of information:
Data Protection Commitment
- Unnecessary information is regularly deleted
- Outdated data is securely destroyed
- Data storage is encrypted
- Access logs are reviewed regularly
- Staff training is regularly updated
Minors & Age Verification
21+ Age Limit Mandatory
cw44 is for individuals aged 21 and above only. We strictly prohibit minors from using our gaming services. Age verification is mandatory at the time of registration and identification documents may be required if needed.
If we find that a minor is using our services, that account will be immediately closed and all associated data will be deleted.
We advise parents to monitor their children's internet usage and to use parental control software.
For Adults Only
Policy Changes & Updates
Notice of Changes
This privacy policy may be updated from time to time. Whenever significant changes are made, we will:
- Send a notification to your registered email
- Display a clear notice on the website
- Mention the update date at the top of the page
Continued use of the service after changes means you agree to the new policy.
Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact us: